Finance Administrator

About the Business

An exciting opportunity to join a well-established services business based in Marston Green as a Finance Administrator, paying £28,000 – £33,000 per annum. This is a genuinely rewarding role within an organisation whose work makes a real difference to people’s lives, giving you ownership of the claims and payments activity behind a major funded programme. You’ll lead a small, close-knit team and work closely with a supportive finance leadership team who are keen to help you develop.

Main Duties:

As a Finance Administrator, your main duties include:

• Leading and developing a small claims and payments team, making sure everyone knows the standard expected on accuracy, output and deadlines
• Planning and sharing out the team’s workload so that every claim is processed correctly and on time
• Keeping a close eye on capacity, quality and productivity, stepping in quickly to tackle backlogs, mistakes or staffing pressures
• Coaching and supporting the team through regular feedback, handling performance fairly and building a culture of ownership and ongoing improvement
• Making sure the team is properly trained, with clear procedures, guidance and points of escalation to rely on
• Overseeing day-to-day claims and payment processing, reconciliations and the related finance admin, ensuring everything sits within the agreed remit
• Making sure every team member follows the same checks, reviews and segregation of duties
• Investigating significant queries, exceptions and anything out of the ordinary, resolving them or passing them up through the proper governance channels
• Making sure all activity is backed by complete, accurate supporting evidence that is stored correctly
• Overseeing the production of management information, financial reports and programme updates, making sure they go out on time
• Keeping records accurate, current and audit-ready at all times, supporting both programme and financial assurance needs
• Monitoring how well processes and controls are working, tracking exceptions and making sure corrective actions are followed through
• Getting the team ready for audits, internal reviews and assurance visits from funding bodies
• Working with colleagues to spot control gaps, repeat errors and new risks, agreeing sensible ways to deal with them
• Handling financial, payroll and personal data securely and with complete confidentiality
• Partnering with finance, compliance, operations, audit and shared services colleagues so the process runs smoothly from start to finish
• Building strong relationships with funders, employers, partners and other external contacts through the agreed channels, ensuring queries are handled professionally and closed off promptly
• Keeping senior colleagues informed on progress, team capacity, risks and exceptions, flagging any decisions needed in good time
• Analysing trends and recurring problems to make claims and payment processing more accurate, efficient and consistent, and leading the rollout of agreed improvements to processes, systems and controls
• Championing professionalism, a great level of service and real care over detail, while keeping your knowledge of procedures, controls and programme rules up to date

Location / Office / Culture

The role is based in Marston Green, within a friendly, collaborative finance function where the work you do genuinely matters. You’ll be joining a values-driven organisation that cares about its people and the communities it serves, with a supportive manager who is keen to help you develop and genuine scope to make your mark.

What We Are Looking For

The ideal candidate will have:

Essential

• Experience leading or supervising a team within finance, claims, payments or transactional processing
• A track record of juggling workloads, deadlines and competing priorities while keeping quality high
• The ability to motivate, coach and grow others while holding people to clear expectations
• Experience in a busy, high-volume and well-controlled processing setting where getting things right and on time really counts
• Strong numerical and analytical skills, with hands-on experience of payments, reconciliations or similar financial processes
• Good Excel and finance systems skills, with confidence interpreting data and management information
• Sound judgement and the confidence to challenge and escalate exceptions, risks and issues
• The ability to turn contract or funding rules into practical day-to-day processes
• Clear communication skills, both written and verbal, plus the discretion to handle confidential information

Desirable

• Experience within a publicly funded, education or other regulated environment
• Experience of grants, claims, payroll evidence or reimbursement schemes
• Exposure to audit, assurance or compliance work
• AAT/CIMA/ACCA or another relevant finance or management qualification

Why Join the business

• A genuinely rewarding role where your work makes a real difference
• Salary of £28,000 – £33,000
• Lead and develop your own small team
• Supportive, values-driven organisation that invests in its people
• Broad role spanning claims, payments, controls and stakeholder management

About Us

We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly.

Ref: BR78835